Effective Conversations Are a Critical Leadership Tool

Seems like a no-brainer, doesn’t it? You’ve been conversing your whole life. There’s no mystery involved, right? Maybe. As a leader how do you use conversations to lead, to get stuff done? (I am distinguishing between a task-oriented meeting with four or more participants and conversations among two to three.) People often start conversations with present-day events or concerns. For example, imagine that as you walk back to your office after a meeting, you exclaim … Read more…

Getting Stuff Done by Connecting

In celebration of the release of my book this October, I will be highlighting content from “Talk Matters: Saving the World One Word at a Time” here in my blog. I hope as you read, we will grow as colleagues because I’m looking for people who will save the world with me. Specifically, colleagues who will save the world by talking better together—together with those we must work with to get things done for our … Read more…