Systems Thinking for an Interconnected World

Are you trying to tackle a problem that, despite everyone’s best efforts, does not go away? Are you trying to optimize your part of an organization without considering the impact on the system as a whole because it seems too complicated or too effortful to do otherwise? Are you afraid your short-term efforts might undermine your intention to solve a problem in the long-term? Are a number of groups working on the same issue at … Read more…

Are We Stuck at a Cognitive Threshold?

The complexity of issues facing us is outstripping our ability to understand and solve them. Governmental institutions spin on gerbil wheels of outmoded, linear processes and procedures, attempting to tackle issues with multiple, inter-connected parts one part at a time. This is as true in the United States Congress as it is in state legislatures and city councils. In the world of business, economic considerations (i.e., profit), trumps all other criteria in determining whether or … Read more…

Four Essential Questions: #1 What Are We Doing Here?

This is the first entry in a four-part series that explores four questions: (1) What are we doing here? (2) Who is leading? (3) Who owns this place? (4) Who belongs? Aftab Omer, President of Meridian University, shared these “archetypal” questions while we were planning the annual gathering of the Global Learning and Exchange Network (GLEN) with the founders of the GLEN, David Sibbet and Gisela Wendling, and fellow GLEN members Karen Buckley and FireHawk Hulin.  The question—what are we doing here—might appear … Read more…

6.5 Lessons From Basketball

Once they squeaked by the Houston Rockets, it was predictable that the Golden State Warriors would squash the Cleveland Cavaliers in the National Basketball League Finals. For those of you who are not basketball fans bear with me for a moment. Let me show you how lessons from basketball can make your meetings more effective. I begin with a personal note. I was born and raised in Springfield, Massachusetts where basketball was invented by Dr. … Read more…

Basics Still Matter

Rae Levine, a longtime colleague and friend, with whom I taught meeting management once looked at me in faux disbelief and asked, “Is there anyone left on the planet who does not know how to define desired outcomes for a meeting and build an effective agenda to achieve them?” We both cracked up. It seemed we had been teaching this to multitudes for years. I still teach both because there are many who either don’t … Read more…

Why Are We Meeting?

People’s time and interest are precious, limited resources. Only convene meetings that require interaction and have a clear purpose and specific desired outcomes. I follow three guidelines. First, I won’t go to a meeting unless the convener communicates beforehand what they want to accomplish. Second, if I ignore the first guideline and go to a meeting without knowing the purpose, at the start I ask, “What do you hope to accomplish at this meeting?” Third, … Read more…