performance

Curious about Curiosity #3: Impact of Curiosity

November 23, 2021March 13, 2019 by Chelsea Pulliam

This is the final installment in a three-part series on curiosity. Today’s entry explores the role of curiosity at work and its relationship to organizational and group performance. In the February 13 post we investigated being curious internally, i.e., self-reflection. The February 27 post explored cultivating curiosity in others. What does curiosity have to do with the performance of your team or organization? A lot, according to Adi Ignatius, editor in chief of the Harvard Business Review. Curiosity is the … Read more…

Congruence Inside and Out

July 18, 2016July 20, 2016 by Gelinas James, Inc.

A CEO of a hospital to which I consulted once asserted that how he and the managers treated the employees was important because it affected how they treated patients. Although this was years ago, it strikes me as true today as it did then. Only, it is not just in hospitals. It is in all organizations and all sectors. Employees tend to treat customers or clients as they are treated, just as civil servants are … Read more…