Getting Stuff Done by Connecting

In celebration of the release of my book this October, I will be highlighting content from “Talk Matters: Saving the World One Word at a Time” here in my blog. I hope as you read, we will grow as colleagues because I’m looking for people who will save the world with me. Specifically, colleagues who will save the world by talking better together—together with those we must work with to get things done for our … Read more…

Speaking Inclusively

When we speak, we communicate our opinions. Unfortunately, we often think our opinions are “THE TRUTH.” When we convey them as such, we threaten people’s sense of safety and undermine our relationships. This is not helpful because working with others is the key to getting things done. So the question is how can we communicate what we think in ways that maintain or strengthen relationships so people can collaborate productively? Speaking inclusively is one way … Read more…