The Gifts and Challenges of Generative Listening

The first time I was listened to, really listened to, was a revelation. It happened in my mid-twenties while talking with Grace, a close colleague and friend. She did something deceptively simple. She paid attention. She restated back to me what she understood me to say. Then she asked a question to increase her understanding of what I was trying to convey.  Hearing my words reflected back to me was revelatory. I felt seen and … Read more…

Shifting from Pieces and Parts to Wholes

When tackling a problem, it’s easier to analyze its pieces and parts and try to solve them one by one than it is to try and understand the whole situation or system. However, this approach rarely works because analyzing the parts does not help us understand how the system in which the problem is embedded works nor how it keeps the problem you want to solve in place. Systems thinking, on the other hand, seeks … Read more…

Systems Thinking for an Interconnected World

Are you trying to tackle a problem that, despite everyone’s best efforts, does not go away? Are you trying to optimize your part of an organization without considering the impact on the system as a whole because it seems too complicated or too effortful to do otherwise? Are you afraid your short-term efforts might undermine your intention to solve a problem in the long-term? Are a number of groups working on the same issue at … Read more…

Are We Stuck at a Cognitive Threshold?

The complexity of issues facing us is outstripping our ability to understand and solve them. Governmental institutions spin on gerbil wheels of outmoded, linear processes and procedures, attempting to tackle issues with multiple, inter-connected parts one part at a time. This is as true in the United States Congress as it is in state legislatures and city councils. In the world of business, economic considerations (i.e., profit), trumps all other criteria in determining whether or … Read more…

Curious about Curiosity #3: Impact of Curiosity

This is the final installment in a three-part series on curiosity. Today’s entry explores the role of curiosity at work and its relationship to organizational and group performance. In the February 13 post we investigated being curious internally, i.e., self-reflection. The February 27 post explored cultivating curiosity in others.  What does curiosity have to do with the performance of your team or organization? A lot, according to Adi Ignatius, editor in chief of the Harvard Business Review. Curiosity is the … Read more…

Curious about Curiosity #2: Cultivating Curiosity

This is the second installment in a three-part series on curiosity. Today’s entry considers how to cultivate curiosity in others and in yourself about others. In the Feb. 13 post we investigated being curious internally, i.e., self-reflection. Finally, on March 13 we will explore the role of curiosity at work and its relationship to organizational and group performance. In a recent conversation with colleagues and former students, they wondered aloud about how, in difficult conversations or situations … Read more…

Six Myths About Leadership

What are your beliefs about leadership? That leaders are born, not made? That there is only one right way to lead? Or, that you need to be in a formal leadership position to lead? Let’s explore these beliefs and others that are myths (i.e., widely held beliefs or ideas). Myth #1 Leaders are born and not made.  If this is true then the $14 billion dollars spent annually on leadership development is a rather colossal … Read more…

Four Essential Questions: # 3 Who owns this place?

This is the third entry in a four-part series that explores four questions: (1) What are we doing here? (2) Who is leading? (3) Who owns this place? (4) Who belongs? Aftab Omer , President of Meridian University, shared these “archetypal” questions while we were planning the annual gathering of the Global Learning and Exchange Network (GLEN) with the founders of the GLEN, David Sibbet and Gisela Wendling, and fellow GLEN members Karen Buckley and FireHawk Hulin. Just as with the first two … Read more…

Four Essential Questions: #2 Who is leading?

This is the second entry in a four-part series that explores four questions: (1) What are we doing here? (2) Who is leading? (3) Who owns this place? (4) Who belongs? Aftab Omer , President of Meridian University, shared these “archetypal” questions while we were planning the annual gathering of the Global Learning and Exchange Network (GLEN) with the founders of the GLEN, David Sibbet and Gisela Wendling, and fellow GLEN members Karen Buckley and FireHawk … Read more…

Four Essential Questions: #1 What Are We Doing Here?

This is the first entry in a four-part series that explores four questions: (1) What are we doing here? (2) Who is leading? (3) Who owns this place? (4) Who belongs? Aftab Omer, President of Meridian University, shared these “archetypal” questions while we were planning the annual gathering of the Global Learning and Exchange Network (GLEN) with the founders of the GLEN, David Sibbet and Gisela Wendling, and fellow GLEN members Karen Buckley and FireHawk Hulin.  The question—what are we doing here—might appear … Read more…