Gestures Influence Invisible Infrastructures*

“Invisible infrastructures” include our states of mind, emotions and physiology. They are parts of our infrastructure in that they are components of interrelated systems that are essential to our living and interacting. Like the infrastructure of the United States, it usually receives little attention, especially in meetings. When we lose track of our infrastructures—proliferating thoughts, fluctuating emotions, and varying physical sensations—we can unconsciously influence a meeting for good or ill. In addition to the practices … Read more…

Invisible Infrastructures in our Interactions

“Infrastructure” usually refers to the physical components—structures, systems, and facilities—needed to operate an enterprise or sustain a society, for example, buildings, bridges, roads, water supply, sewers and electrical grids. Interactions—or meetings—need their own infrastructure to operate successfully. Some of the components for interactions are as tangible as buildings and bridges, for example the people and the place you meet or the telecommunication system through which people will interact. Developing the less tangible elements is just … Read more…