What’s happening, really?

Sally, a small business owner, shares an idea with an employee, Joe, who furrows his brow as she speaks. Sally assumes that the young man is ready to criticize what she is saying and gets defensive. She begins to build a case in her mind about Joe. “He reacts negatively to any ideas I bring up about the business. I am the boss around here. He should just do what I tell him.” (In her … Read more…

Generative Generosity

You know lots of ways to be generous. You open doors, offer your seat, donate to charities and sometimes even share your lunch. Generosity might not be a word you normally associate with how you interact with others, but it is an important and generative quality to bring to the table. You are generous when you pay attention to what others are saying and work hard to understand it. You are generous when you share … Read more…

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