“Go-To” Skill #1: Listening

Listening is the most underutilized and essential element there is for meaningful conversation. It is good for whatever ails any meeting. Although it does not cure a common cold, it does prevent misunderstandings, strengthen relationships, and help people clarify their thinking. So, why don’t we listen more deeply and more often? Among many possible reasons, three stand out: tit for tat behavior, fear, and lack of skill. “Tit for tat” or “you aren’t listening to … Read more…

Do “Meditation” and “Mindfulness” Matter?

Uh-oh. Maybe mainstreaming and secularizing meditation and mindfulness practice has gone too far? “I AM being stalked by meditation evangelists,” complains Adam Grant in a recent Op-Ed piece for the New York Times. “They approach with the fervor of a football fan attacking a keg at a tailgate party,” he claims. Meditation has exploded in popularity. And, the notion of “mindfulness” is ubiquitous in press pieces and book titles. A quick scan of my shelves … Read more…

Anger and Emotional Contagion

Sometimes I wonder if I am being naïve. Does how we talk to one another really matter? Maybe I just pay too much attention to the news: it seems so many of us are yelling at one another (politicians and political pundits); committing mass shootings (the latest is Roseburg); imprisoning and raping women, destroying antiquities, and holding people and territory hostage (ISIS is currently emblematic). What evokes this anger and aggression? The primitive parts of … Read more…

Emotions: the bane or the boon of our meetings

Perhaps you are reading this just after returning to your desk from a “bad” meeting. You feel frustrated, or even angry, because you think your ideas were ignored and/or nothing was accomplished. Emotions are a powerful force in our interactions. They wield more influence over the quality of our meetings than any other variable. They can turn a conversation among colleagues or neighbors either into a snarling, polarizing, and enervating event or into a joyful, … Read more…